To use Apple Remote Desktop’s features, you simply select the name of the target workstation from any Apple Remote Desktop window and click on the corresponding icon–Observe, Control, or Share Screen, for example–in the customizable toolbar at the top of the window. Apple organizes these functions into three menus: Interact, Manage, and Report. Interact BetterĪpple Remote Desktop lets administrators interact with other Mac users on your network through their workstations, execute operations on remote workstations, and generate reports about those workstations. These groups come in quite handy, because you can include a client in more than one group (such as physical location, function, and hardware type). To keep the number of clients from becoming unwieldy, the program lets you create groups to manage them. (Apple recommends a wired connection for the administrator Mac.) Furthermore, if you plan to carry out functions that require more bandwidth, such as transferring files, Apple Remote Desktop will perform better on a switched network than on a shared one. For many functions, such as observation or control of remote workstations, Apple Remote Desktop requires either a wired Ethernet or wireless 802.11b network. Apple Remote Desktop works on networks composed of workstations running OS 8.1 to OS X 10.1 or later, and it requires a Mac running OS X 10.1 or later for administration. First, you’ll want to make sure your network fits Apple’s specifications. Planning an Apple Remote Desktop deployment is straightforward, provided you take some time to read Apple’s documentation. But these features come with some problems: Apple Remote Desktop suffers from some annoying peculiarities in setup, and it’s missing essentials that would allow it to live up to its potential. For situations like these, Apple Remote Desktop 1.0’s unique combination of features provides remote control of client Macs, the ability to distribute files over a network, and some well-conceived tools that let classroom instructors explore new teaching methods. Or you’re an IT help-desk staffer, and your end users don’t know the cursor from the Finder, so they’re not about to configure their own software installations. You’re a teacher, and your rambunctious sixth graders are paying attention to everything but the task you want them to be doing.
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